Information Technology Support Technician

Information Technology Support Technician

Are you an IT specialist looking for a new challenge in the medical device sector? In your own way, you want to help patients by joining a company recognized worldwide for its innovative, cutting-edge technology? Then this is the job for you!

Our client is looking to hire an IT Service Technical for their office in Groot-Bijgaarden (Dilbeek).

You will be a part of a wider Service Management and Regulatory team with app 25 colleagues located in major countries in EMEA (Europe Middle East and Africa).

Job description

IT Support for Customer Services department

  • Perform country infrastructure support (Frond End Ipad) : On/Off Boarding of users; Configuration support
  • Hardware Failure: Diagnose, Support & Coordination; Forward for Break fix
  • Business Process support for Customer Services department a.o. : Support in the backreporting process. (Time administration) ; Support Update Handling process for our Installed base; Understanding and handling of workpools of service processes in ERP system
  • Work in close relationship with IT coordinator & Backup


  • Bachelor degree in IT or equivalent
  • Valuable experience in similar position is a plus
  • Fluent Level in Dutch, French and English
  • Experience managing development of project for a lot of users, timeline, scope….
  • Experience managing IT inventory.


  • A nice package of extra-legal benefits
  • A thorough onboarding and various training courses
  • A pleasant work atmosphere, with an eye for work-life balance and fun activities
  • A development framework where you are encouraged for further develop your skills
  • Homeworking allowed with the presence of 2 days a week.

Interested? Don't hesitate to send me your CV:

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