CORE RESPONSIBILITIES:
Market Engagement & External Focus:
- Landscape Expertise: Deep dive into the Belgian market to analyze competition and identify the evolving needs of patients, providers, and payers.
- KOL Collaboration: Partner with the Medical department to build and execute engagement plans for KOLs and healthcare influencers.
- Insight Integration: Translate international strategies into actionable local initiatives based on direct customer feedback and market intelligence.
- Advocacy Relations: Build meaningful connections with Patient Advocacy Groups to support educational and health-awareness goals.
Cross-Functional Leadership:
- Internal Synergy: Foster strong relationships with Digital, Medical and Sales teams to ensure a unified approach to brand execution.
- Sales Enablement: Empower the field force by refining communication tools and leveraging brand ambassadors to enhance physician dialogue.
- Compliance & Global Alignment: Ensure all activities meet high ethical and legal standards while collaborating with international stakeholders.
Strategic & Tactical Planning:
- Business Planning: Design and lead comprehensive, multi-channel business plans to support both new product launches and the growth of the existing portfolio.
- Omnichannel Optimization: Define the ideal channel mix—including digital platforms and patient activation—to maximize brand impact.
- Data-Driven Adaptation: Use advanced analytics to monitor market dynamics, assess tactical ROI, and pivot strategies when necessary.
- Budget Management: Oversee brand-related financial resources, ensuring strategic allocation and cost-effectiveness.
Delivering Superior Customer Experience:
- Value-Centric Execution: Focus every tactic on adding measurable value to the healthcare ecosystem (HCPs, caregivers, and patients).
- Performance Tracking: Utilize customer satisfaction metrics to evaluate execution quality and refine the customer journey.
- Value-Based Strategy: Embed Value-Based Selling principles into all sales materials and field training to ensure long-term commercial sustainability.
- Best Practice Sharing: Network with international peers to adopt and scale successful tactics from other regions.