About the Role
Are you looking for a role where your clinical administrative skills actually drive the science forward?
We are looking for a proactive, energetic Clinical Operations Assistant (COA) to join our team.
This is not a traditional, purely back-office CTA role.
Our COAs are the administrative backbone of our trials, combining meticulous documentation with high-energy, proactive site engagement. If you are comfortable picking up the phone to solve problems and love collaborating across diverse teams, we want to hear from you!
What You Will Do
- Site Activation & Support: Collect, process, and file country- and site-specific documents required for regulatory submissions and site activation.
- Proactive Site Engagement: Actively follow up with clinical sites. Instead of sending repeated emails, you will pick up the phone to unblock delays and manage difficult conversations with site staff.
- Systems & Documentation: Maintain and update the Trial Master File (TMF), Clinical Trial Management System (CTMS), and other study tracking tools.
- Study Lifecycle Support: Assist with sample and IMP kit reconciliation, resolve queries, and support preparations for monitoring visits and audits.
- Process Improvement: Participate in expert task forces to optimize internal departmental workflows.