JOB SCOPE:
The Medical Information Officer plays a crucial role in supporting both internal and external medical information initiatives:
- Providing accurate and timely responses to unsolicited inquiries,
- Ensuring the scientific integrity and legal accuracy of customer-facing materials,
- Conducting medical training sessions aligned with the organization's strategic priorities.
- All activities are performed in accordance with the latest scientific data.
MAIN RESPONSIBILITIES:
Medical Information
Respond to inquiries from healthcare professionals and consumers regarding product information, handling them with accuracy and confidentiality:
- Answering unsolicited medical requests within the Medical Information System
- Support & training local teams
- Support local SOP updates/adaptations
- Support & Back-up of the Medical Information Manager in case of audit/inspection
Medical Reviewer
This ensures that (non)-promotional materials are scientifically accurate and comply with the Belux regulations:
- Thorough review of materials: scientific accuracy & legal requirements.
- Archive approved materials
Medical Training
Train newcomers (medical, sales, marketing, market access) to provide a comprehensive knowledge of the company's products. Medical product training is crucial for maintaining high standards of care, ensuring regulatory compliance, and supporting the successful commercialization of the product.
- Development of training materials
- Performing refresher trainings
- Tracking of medical trainings
Identify and report complaints / safety information to the Quality & Pharmacovigilance Departments